FAQs – Diamond Luxury Transportation

We offer complimentary child seats or booster seats. Simply add your request at the time of booking including the age and weight of the child.

We proudly provide complimentary Meet & Greet services for all airport pickups, unless not permitted by airport. Your chauffeur will be standing by at baggage claim with a personalized pickup sign. For airport pickups where the meeting point is different, the location will be written in the booking confirmation email.

Our dedicated event team can handle the entire ground transportation organization and execution for your events or VIP services wherever needed. We can assist you with any planning, implementation, and onsite coordination you may need with your event.

For further information or to request a quote contact us at info@diamondluxlimo.com

Guests are no longer required to wear masks during the duration of the ride unless it is required by local law. Our chauffeurs thoroughly clean and sanitize our vehicles after every ride for everyone’s protection. You may always free to use a mask at your discretion.

Absolutely! Our friendly chauffeurs can assist you with loading and unloading your luggage.

Diamond Lux Limo offers a wide variety of chauffeured transportation services, including but not limited to:

Corporate Transportation, Airport Transfers, Wedding Transportation, Transportation to Stadium and Other Large Events, Cruise Port Transfers, and Transportation to Non-Emergency Doctor Visits.

Absolutely! Hourly bookings are available for any of our luxury vehicles and limos. Hourly rides offer guests a safe, reliable and private space with a chauffeur for two or more hours. Itineraries may always be provided in advance, or you may direct your private chauffeur during your ride.

The passenger capacity depends on the vehicle type. The maximum for each vehicle is displayed during the booking process.

For a standard pickup (i.e. from a hotel or home address), your chauffeur will wait for 15 minutes before leaving the pickup point. The first 15 minutes are complimentary, and you will only be charged for the additional 15 minutes’ wait time. Please contact us if you know you may be delayed, so that we can find a workaround for you.

Airport and long-distance train station pickups come with one hour of complimentary wait time before the chauffeur will leave the pickup location. By providing your flight number when booking, your chauffeur will be able to track your arrival time and adjust your pickup time for any delays and early arrivals (where possible).

Diamond Lux Limo understands not everything always goes as planned, that’s why we proudly offer our guests the ability to modify and cancel most one-way rides up to 48 hours prior to the pickup time. Our exceptions are specialty limos, hourly long-distance transfers, which must be changed or canceled 48-72 hours in advance depending on the request.

To ensure cleanliness and air quality for all our guests and chauffeurs, smoking is not permitted. This includes cigarettes, e-cigarettes, cigars, and any other tobacco or non-tobacco products consumed via smoking.

Violating this policy can result in additional charges ( $250 )

Diamond Lux Limo provide intercity rides in all vehicles and limos.

You may prearrange your luxury car or limo months in advance or as soon as 48 hours before your request pickup. We highly recommend securing your ride with as much lead time as possible.